Complaints

How can we help you?

We constantly strive to improve our service to ensure you get the services of the highest quality. If our service has been unsatisfactory, you can complain using the below form and we will address your issue at the earliest.

RESCUE is committed to providing the highest standard of service to its customers. However, should you need to complain, we will do everything possible to ensure your complaint is dealt with quickly and fairly.

Should there ever be an occasion when you feel that we have failed to honor our promise, we will do everything possible to ensure that your complaint is dealt with quickly and fairly. The quickest way to have your complaint addressed is to follow the procedure detailed below.

How to complain

The easiest way to complain is simply to give us a call on : +91 9886496747.
We will try to resolve your complaint immediately. If we cannot / further investigation is required, we will revert within five business days.

In the unlikely event that your complaint has not been resolved within four weeks of its receipt, we will write and let you know the reasons why and the further action we will take.

Within eight weeks of its receipt we will either issue you with a final response letter detailing the outcome of our investigation and our decision, or a letter confirming when we anticipate to have concluded our investigation.