Case Studies

The New Tube Dupe

A young motorbike owner encountered a tyre puncture around 5PM in the evening. He chose to get his motorbike repaired at the nearest roadside puncture shop at a minimal cost of Rs. 30/-. The mechanic promptly recommended that a tube change was necessary at an additional cost of Rs.250/- and the biker agreed. However, within a few days he faced another puncture on the same tyre. This time at 2AM in the night. He got in touch with RESCUE and used our 24/7 breakdown service. RESCUE mechanic's found that the earlier replacement tube was not an original branded tube and was available in the open market at a mere cost of Rs.70/-. The biker had been cheated by the roadside mechanic. RESCUE's mechanic replaced it with an original tube, ensuring high reliability and durability. In addition, for any future troubles he faced, Team RESCUE was always there to assist him totally free of serving costs.

A Caring Employer
A well known pharmaceutical company found that their sales and field staff were losing a lot of time and energy due to frequent problems with their vehicles, impacting employee productivity. Tracking the authenticity of these was challenging as well. They found an apt and simple solution in RESCUE. They bought RESCUE memberships for all their staff. All future vehicle breakdowns would be attended to within 30 minutes, while also ensuring periodic vehicle maintenance. This also added a few brownie points for the pharmaceutical company's Health & Safety initiatives. The field staff and their vehicles finally had a reason to cheer!

The Buyers Dilemma
A RESCUE member decided to go for his childhood dream - to own a classic Yezdi RoadKing. He managed to stumble upon several resellers, but was unsure as to which one to choose. Upon zeroing in on one of the bikes he wisely called RESCUE for help with an inspection and vehicle valuation which he availed at a nominal cost. The RESCUE technician scrutinized and realized that the bike was priced more than its value and was also much older than what was stated by the owner. The motorbike appeared to be in immaculate condition on the exterior, however, its heart -the engine, and a few other critical components were in an unsatisfactory condition. The motorbike price was then renegotiated and a vehicle reconditioning was initiated. Thanks to Team RESCUE, the buyer received a timely and an appropriate advice.